tg77 Privacy Policy — Your Data, Handled with Care
At tg77, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. It applies to all players accessing the platform from the Philippines. By registering an account or using any part of the site, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. This policy applies to all tg77 players in the Philippines.
What Information We Collect and Why
When you register and use tg77, we collect certain personal information to make your experience smooth, secure, and compliant with Philippine regulations. We only collect what is genuinely necessary — nothing more. Below is a clear breakdown of the types of data we gather and the purpose behind each.
Registration Details
When you create an account, we collect your full name, date of birth, email address, and mobile number. This information is used to verify your identity, confirm you are at least 18 years old, and set up your player profile. We may also ask for a government-issued ID if additional verification is required under our responsible gaming or anti-fraud procedures. All registration data is stored securely and is never shared with advertisers or unrelated third parties. You can request a correction to your registration details at any time by contacting our support team.
Transaction Records
Every deposit and withdrawal you make through tg77 is recorded, including the amount, payment method, date, and transaction status. This data is essential for processing your payments accurately, resolving any disputes, and meeting our financial compliance obligations. We do not store your full payment card or e-wallet credentials — only the reference information needed to track and verify transactions. Transaction records are retained for the period required by applicable Philippine financial regulations. If you have a query about a specific transaction, our support team can access the relevant records to assist you promptly.
Gameplay Activity
We log your gameplay sessions, including the games you play, session duration, bet amounts, and outcomes. This data helps us monitor for unusual patterns that may indicate problem gambling or fraudulent activity, and allows us to improve the platform experience for all Filipino players. Gameplay logs are also used to resolve disputes about game results and to ensure our systems are functioning correctly. We do not use gameplay data to target you with external advertising. Aggregated, anonymised gameplay statistics may be used internally to guide platform development decisions.
Device and Technical Data
When you access tg77 through a browser or our mobile app, we automatically collect certain technical information such as your IP address, device type, operating system, browser version, and session timestamps. This data is used for security monitoring, fraud prevention, and ensuring the platform displays correctly on your device. We may also use cookies and similar technologies to remember your preferences and keep your session active. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We do not use technical data to build advertising profiles or sell it to data brokers.
How We Use, Share, and Protect Your Data
How Your Data Is Used
Your personal data is used exclusively to operate and improve the tg77 platform for players in the Philippines. This includes processing your account registration and login, handling deposits and withdrawals, monitoring gameplay for fairness and security, and responding to your support requests. We may also use your contact details to send you important account notifications, such as security alerts or updates to our terms and policies — these communications are not optional marketing messages. Where required by Philippine law or regulatory bodies, we may be obligated to process or disclose certain data as part of our compliance obligations. We do not use your data to make automated decisions that significantly affect your rights without human review.
When We Share Your Data
tg77 does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose information to law enforcement or regulatory authorities in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to prevent fraud, protect player safety, or comply with a valid legal process. In the event of a business transfer or merger, player data may be transferred as part of that transaction, and you will be notified in advance.
How We Keep Your Data Safe
We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their role, and all such staff are trained on data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. Despite these measures, no system is completely immune to risk — if you suspect your account has been compromised, please contact our support team immediately and change your password without delay.
Your Rights as a Player
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and ask us to delete your data in certain circumstances. You may also request that we restrict how we process your data while a dispute is being resolved, or object to processing that is not strictly necessary for the operation of your account. To exercise any of these rights, simply contact our support team with your request and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and we are committed to handling all such requests with transparency and respect. If you feel your privacy rights have not been upheld, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
Questions About Your Privacy?
If you have any questions about how tg77 handles your personal data, or if you would like to exercise your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to the most common privacy and account questions. We are committed to keeping your experience on tg77 safe, transparent, and enjoyable for all players across the Philippines.